FAQ

Welcome to our Frequently Asked Questions section. Here, we aim to provide answers to common queries and concerns. We want to ensure that you have all the information you need to feel confident about your rehabilitation journey. Feel free to explore and find the answers you are looking for. If you don't find what you need, don't hesitate to reach out to our team.

What locations do you provide services?

We offer our services in our clinic located at: 8210 Cypress Plaza Dr #101 Jacksonville, FL 32256 We also offer mobile therapy serving the areas of: - Jacksonville - Jacksonville Beach - Ponte Vedra - Nocatee - St. John’s - and surrounding areas. Please contact our office with any questions about your location.
What are the benefits of mobile therapy services?

Mobile therapy services offer the convenience of receiving therapy in the comfort of your own home, eliminating the need to travel. This service is particularly beneficial for individuals with mobility issues or those who prefer a more private setting for their therapy sessions.
Do you accept my insurance?

At Apex Rehabilitation & Training, we accept Medicare, Tricare, and plans from most other major insurance companies. For specific insurance inquiries, please contact our office for more information.
Do I need a doctor's referral to start therapy services?

In many cases, you can start physical therapy without a doctor's referral. However, there are exceptions with some insurance plans. To ensure a seamless experience, we recommend contacting our office directly for guidance related to your individual situation.
What happens during my first appointment?

Your therapist will conduct an evaluation including a medical history review, physical examination, and functional assessments to develop a personal plan.
What should I wear during my appointments?

Comfortable clothing that allows for easy movement, like athletic wear, is best.